Some 53 percent of the 1000 people interviewed said they are concerned about language on the internet expressing hatred of a particular group of people, compared to 70 percent last year.
Likewise, 59 percent of Italians said they are worried about false stories that appear to be news, compared to 65 percent in 2017. The results of the survey were presented at the second edition of Parole O_stili, a project to raise awareness of verbal and written violence, underway in the Italian city of Trieste.
Two thirds of respondents said they thought hate speech and fake news were here to stay, while the phenomena was perceived as a problem by more pro-EU Italians in particular.
The survey also included a sample of 400 employees and 100 managers. Some 58 percent of employees said aggressive and disrespectful language was widespread in the workplace and 47 percent that it has increased with respect to 10 years ago.
Instead 81 percent of managers claimed companies were the target of hate speech and fake news and 59 percent said they had difficulty controlling their brand image on line.