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Deutsche Post. Photo supplied

Complaints against Deutsche Post have tripled

The number has therefore doubled compared to 2018 and tripled compared to 2017. At that time, 6 100 letters were received. Most often, the public complained about letters arriving late or not arriving at all.

Published: January 21, 2020, 8:51 am

    Bonn

    The greatest discomfort is experienced in the cities of Berlin and Hamburg. In Berlin four spoke out for every 10 000 citizens, while in Hamburg it was more than three.

    The complaints to the authority based in Bonn were directed against the entire industry.

    A spokesman for the post told dpa, that the complaints that came directly to the post, have however decreased in recent months. In addition, they would be in relation to the approximately 19 billion letters sent about tolerated alcohol levels.

    The company said it was working on improved delivery and tracking.

    A surprising number of migrants have found work at Deutsche Post while studies have also found that non-EU migrants continue to make up a disproportionate number of welfare recipients.

    Big business, such as Deutsche Post and the automaker Daimler, were keen to fast-track migrants into employment, and had called for a change in labor laws that may restrict asylum seekers from getting work quickly.

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